Are you experiencing issues with your dental imaging software or equipment from Dexis? Don't worry, help is just a click or call away. Dexis, a leading provider of digital imaging solutions for dentists, offers comprehensive technical support to ensure that you can resolve any issues quickly and get back to caring for your patients.
In this article, we will explore the various ways you can get help from Dexis Tech Support, so you can focus on what matters most – delivering exceptional patient care.
What is Dexis Tech Support?
Dexis Tech Support is a team of dedicated professionals who provide technical assistance and troubleshooting services to customers who use Dexis products. Their goal is to resolve issues efficiently, ensuring that customers can use their dental imaging software and equipment with confidence.
Benefits of Dexis Tech Support
By reaching out to Dexis Tech Support, you can:
- Resolve technical issues quickly, minimizing downtime and reducing stress
- Get expert advice on how to use Dexis products to their full potential
- Access the latest software updates and patches to ensure optimal performance
- Enhance your overall experience with Dexis products and services
5 Ways to Get Help from Dexis Tech Support
Here are five ways to get help from Dexis Tech Support:
1. Phone Support
For urgent issues or if you prefer to speak with a support specialist directly, you can call Dexis Tech Support. Their phone support team is available to assist you during business hours.
2. Email Support
If you prefer to communicate via email or have a less urgent issue, you can send an email to Dexis Tech Support. Their team will respond to your email promptly, usually within a few hours.
3. Online Chat Support
For quick, straightforward questions or issues, you can use the online chat support feature on the Dexis website. This service is available during business hours and allows you to communicate with a support specialist in real-time.
4. Knowledge Base and FAQs
The Dexis website features an extensive knowledge base and FAQs section, where you can find answers to common questions, troubleshooting guides, and detailed product information. This resource is available 24/7 and can help you resolve issues quickly.
5. On-Site Support
In some cases, a Dexis Tech Support specialist may need to visit your dental practice to resolve an issue or provide training. This on-site support service ensures that you receive the personalized attention and assistance you need to get back up and running.
Additional Tips for Working with Dexis Tech Support
To get the most out of Dexis Tech Support, keep the following tips in mind:
- Be prepared to provide detailed information about your issue, including error messages and system configurations.
- Have your system and software information readily available, including version numbers and installation dates.
- Be patient and cooperative during the troubleshooting process.
- Follow the recommendations and instructions provided by the support specialist.
Conclusion
Dexis Tech Support is a valuable resource for dental professionals who use Dexis products. By understanding the different ways to get help from Dexis Tech Support, you can minimize downtime, resolve issues quickly, and focus on delivering exceptional patient care.
Don't hesitate to reach out to Dexis Tech Support when you need assistance. Their team of experts is dedicated to helping you succeed and ensuring that your dental practice runs smoothly.
Gallery of Dexis Tech Support
FAQ Section
How do I contact Dexis Tech Support?
+You can contact Dexis Tech Support by phone, email, or online chat. Visit the Dexis website for more information.
What are the business hours for Dexis Tech Support?
+Dexis Tech Support is available during business hours, Monday through Friday, 8am to 5pm EST.
Can I access the knowledge base and FAQs section 24/7?
+Yes, the knowledge base and FAQs section is available 24/7 on the Dexis website.