5 Ways To Reach Lochinvar Tech Support

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Reaching technical support can be a daunting task, especially when you're dealing with a complex issue that requires immediate attention. Lochinvar, a leading manufacturer of high-efficiency boilers and water heaters, understands the importance of providing timely and effective technical support to its customers. In this article, we'll explore the various ways to reach Lochinvar's tech support team and get the help you need.

Understanding the Importance of Technical Support

Before we dive into the ways to reach Lochinvar's tech support, it's essential to understand the importance of technical support in the HVAC industry. Technical support is crucial for resolving issues, answering questions, and providing guidance on the installation, maintenance, and repair of Lochinvar's products. By having access to reliable technical support, customers can ensure that their equipment is running efficiently, safely, and effectively.

1. Phone Support

One of the most convenient ways to reach Lochinvar's tech support team is by phone. Customers can call the company's technical support hotline during business hours to speak with a qualified technician. This is ideal for urgent issues that require immediate attention.

Phone Support Details:

• Phone Number: 1-800-LOCHINVAR (1-800-562-4462)
• Business Hours: Monday - Friday, 8:00 AM - 5:00 PM CST

2. Email Support

For non-urgent issues or general inquiries, customers can reach out to Lochinvar's tech support team via email. This is a great option for those who prefer to communicate in writing or need to send detailed information about their issue.

Email Support Details:

• Email Address:
• Response Time: Typically within 24 hours

3. Online Chat Support

Lochinvar also offers online chat support for customers who prefer to communicate in real-time. This is a great option for those who need immediate assistance or have quick questions about their equipment.

Online Chat Support Details:

• Availability: Monday - Friday, 8:00 AM - 5:00 PM CST
• Chat Window: Available on Lochinvar's website

4. Knowledge Base and FAQs

Lochinvar's website also features a comprehensive knowledge base and FAQs section that provides answers to common questions and solutions to frequently encountered issues. This is a great resource for customers who prefer to troubleshoot on their own or need quick answers to their questions.

Knowledge Base and FAQs Details:

• Availability: 24/7
• Content: Includes troubleshooting guides, installation manuals, and product information

5. Social Media Support

Finally, customers can also reach out to Lochinvar's tech support team through social media platforms like Twitter and Facebook. This is a great option for those who prefer to communicate through social media or need to ask quick questions.

Social Media Support Details:

• Twitter: @LochinvarLLC
• Facebook: @LochinvarLLC
• Response Time: Typically within 24 hours

By providing multiple channels of support, Lochinvar ensures that its customers can get the help they need, when they need it. Whether it's phone, email, online chat, knowledge base, or social media, Lochinvar's tech support team is always available to assist.

Gallery of Lochinvar Tech Support

We hope this article has provided you with a comprehensive overview of the ways to reach Lochinvar's tech support team. If you have any further questions or need assistance with your Lochinvar equipment, don't hesitate to reach out.

We hope you found this article informative and helpful. If you have any further questions or need assistance with your Lochinvar equipment, don't hesitate to reach out.